Dezenhall, Eric <br/><br/>
Damage control :  the essential lessons of crisis management / 
Eric Dezenhall and John Weber 
 - New York :  Portfolio,  2011 
 - xii, 239 p.  21 cm. 
<br/><br/> 4582.png  Includes index 
<br/><br/><label>ISBN: </label>9781935212249:  RM74.03 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management--Case Studies--United States<br/>Public relations--Case studies--United States
<br/><br/><label>Dewey Class. No.: </label>658.4 DEZ 2011