TY  - BOOK
AU  - Michelli, Joseph A.
TI  - The starbucks experience: 5 principles for turning ordinary into extraordinary 
SN  - 9780071477840:
U1  - 658 MIC 2007 
PY  - 2007///
CY  - New York
PB  - McGraw-Hill
KW  - Starbucks Coffee Company
KW  - Success in business
KW  - Handbooks
N1  - 4432.png; Includes bibliographical references and index
ER  -