Michelli, Joseph A. <br/><br/>
The starbucks experience :  5 principles for turning ordinary into extraordinary / 
Joseph A. Michelli 
 - New York :  McGraw-Hill ,  2007 
 - xiii, 208 p.  22 cm. 
<br/><br/> 4432.png  Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780071477840:  RM82.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Starbucks Coffee Company<br/>Success in business--Handbooks
<br/><br/><label>Dewey Class. No.: </label>658 MIC 2007