TY  - BOOK
AU  - Siti Arni Basir
TI  - Pengurusan aduan menurut perspektif Islam
SN  - 9789670432007:
U1  - 658.812297 PEN 2012 
PY  - 2012///
CY  - Shah Alam, Selangor
PB  - Institut Perkembangan Minda (INMIND)
KW  - Complaints (Administrative procedure)
KW  - Religious aspects
KW  - Islam
KW  - Consumer complaints
N1  - 4431.jpg; Mengandungi ayat-ayat dari al-Quran
ER  -