Pengurusan aduan menurut perspektif Islam / 
editor Siti Arni Basir 
 - Shah Alam, Selangor :  Institut Perkembangan Minda (INMIND),  2012 
 - xii, 179 ms.  21 cm. 
<br/><br/> 4431.jpg  Mengandungi ayat-ayat dari al-Quran 
<br/><br/><label>ISBN: </label>9789670432007:  HADIAH 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Complaints (Administrative procedure)--Religious aspects--Islam<br/>Consumer complaints--Religious aspects--Islam
<br/><br/><label>Dewey Class. No.: </label>658.812297 PEN 2012