Parmenter, David Key performance indicators : developing, implementing, and using winning KPIs / David Parmenter - Hoboken, New Jersey : John Wiley & Sons, Inc., 2010 - xix, 299 ms. : ill. ; 24 cm. Includes index ISBN: 9780470545157: RM199.80 Subjects--Topical Terms: Organizational effectivenessPerformance standardsPerformance technology Dewey Class. No.: 658.4013 PAR 2010