Pusat Sumber Tan Sri Mubin Sheppard JaPen

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Satisfaction : how every great company listens to the voice of the customer / Chris Denove and James D. Power IV

By: Denove, ChrisContributor(s): Power, James DMaterial type: TextTextPublisher: New York : Portfolio, 2006Description: xxi, 266p. : ill. ; 22cmISBN: 1591841097; 9781591841647Subject(s): Consumer satisfaction | Customer relations | Marketing researchDDC classification: 658.8343 DEN 2006
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Item type Current location Call number Status Date due Barcode
Book JaPen Library HQ
General Stacks 		658.8343 DEN 2006 (Browse shelf) Available JPHQ003113

Includes index

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