Tip menawan hati pelanggan / Zainuddin Zakaria
Material type: TextKuala Lumpur : PTS Professional Pub., 2008Description: a 166ms. 23cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9789833586219:Subject(s): Consumer satisfaction | Customer relations | Customer servicesDDC classification: 658.812 ZAI 2008Item type | Current location | Call number | Status | Date due | Barcode |
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Monograph/ Book | JaPen Library HQ General Stacks | 658.812 ZAI 2008 (Browse shelf) | Available | JPHQ002276 |
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658.802 KIM 2017 Blue ocean shift : beyond competing : proven steps to inspire confidence and seize new growth / | 658.81 2014 The everything store / | 658.812 RAH 2002 Pengurusan khidmat pelanggan : petua & teknik / | 658.812 ZAI 2008 Tip menawan hati pelanggan / | 658.812297 PEN 2012 Pengurusan aduan menurut perspektif Islam / | 658.827 AME 2001 America's greatest brands / an insight into 80 of America's strongest brands | 658.827 VAN 2011 Strategi jenama global : membongkar potensi penjenamaan merentasi negara, budaya dan pasaran / |
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