Dezenhall, Eric

Damage control : the essential lessons of crisis management / Eric Dezenhall and John Weber - New York : Portfolio, 2011 - xii, 239 p. 21 cm.

4582.png Includes index

9781935212249: RM74.03


Crisis management--Case Studies--United States
Public relations--Case studies--United States

658.4 DEZ 2011
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